How long does it take for my items to ship?

FRequently
Asked questions

What makes you different from other sellers?

What makes us different is how each item is made. Being a stay at home mother, it is challenging finding time to fulfill all the roles, that is why I implement my children’s help into each order. Whether that be handing me a color or sealing the envelope. You are not only supporting a small business but also, helping create precious memories for a mother and a child. 

Do you take returns? 

How long does it take for my items to ship?

Do you do custom orders?

Absolutely! As long as we have the tools and ability, we will do it. We will never tell a customer that we can achieve making a product if we cannot. If you would like to place a custom order, shoot us an email over at simplycaptured or fill out the connect form located on the navigation list.  

We do not accept returns unless your product is damaged. If you contact us within 3 days of receiving your product and provide details, we will gladly assist you. 

Until demand is higher, our pieces our made to order. Turnaround time is usually 2 weeks. Once your item has shipped, you will receive an email with tracking information.